Orders, Delivery and Returns
We aim process all orders received by 4.00pm the same working day.
Delivery is 2-3 working days, but some remote locations make take up to 4 additional days. Specialist or bulky items may take longer.
Delivery is free for orders over £200, otherwise it is £8.99.
Goods must be signed for by a person over the age of 18 on receipt.
Any shortages or goods damaged in transit should be notified to us on the day of delivery or as soon as reasonably possible. Acceptance of late notification is at our discretion. We may wish to inspect packaging of damaged items to help prevent any recurrence.
Please ensure you order the correct items. We provide a range of services to assist you. This saves you time and money. Due to the nature of the product, we cannot accept returns for many of our products. This is for your safety. If you wish to return a product please contact your account manager.